 notes the media statement by the Private Student Housing Association (PSHA) dated 20 January 2025){kind=link}
In todays latest NSFAS News – The National Student Financial Aid Scheme (NSFAS) notes the media statement by the Private Student Housing Association (PSHA) dated 20 January 2025, regarding outstanding payments for accommodation providers (APs).
Upon discovering the statement, the NSFAS Administrator Mr Freeman Nomvalo, engaged with the leadership of the PSHA regarding the concerns raised.
The Administrator calls upon the PSHA to furnish NSFAS with the list of affected APs and students so that the situation can be immediately resolved. The call also goes to all APs who are not affiliated to PSHA to also submit their list of legitimate claims.
NSFAS would like to remind all APs that payments of student accommodation will be finalised on receipt of legitimate accommodation claims.
In this regard, following the receival of the list of outstanding payments from the PSHA, NSFAS will validate the list and process payments of legitimate claims, which might not have been already paid through institutions and NSFAS payment service providers. We insist on ” legitimate claims”, because we have also become aware that, some of the claims may not be legitimate.
Towards the end of 2024, we initiated another reconciliation of claims and disbursements. It is apparent that some of claims were made by both institutions and NSFAS payment service providers against the same student in some instances by an institution.
In those instances where we have confirmed incorrect disbursement, we have already written to universities to recover and redirect outstanding monies. Affected APs will be receiving letters of confirmation from NSFAS.
In 2025, we are implementing measures to ensure certainty and clarity about claims and disbursements.
Furthermore, the NSFAS Administrator urge all APs with 2024 outstanding claims, to send their enquires to the dedicated email address [email protected] for further engagement with NSFAS.
NSFAS commits to continue to engage all APs, to ensure the wellbeing and safety of all our students and speedily address any matters that seek to distabilise the smooth start of the 2025 academic year.
For the 2025 academic year, NSFAS confirms that advance payments to institutions was made to cover, amongst others accommodation or transport.
Enquiries: [email protected]