How To Solve KNEC 2024 National Exam Assesment Payment for Contracted Professional – Are you a contracted professional who administered the 2024 national examination/assessments but have not received your payment from KNEC? Here are the possible reasons and what you need to do to have the issue resolved.
FREQUENT ISSUES AFFECTING PAYMENT AND WHAT TO DO.
Name mismatch: The CP2 name and M- Pesa name of the phone number provided do not match.
Create a new CP2 account with a registered Safaricom (M-Pesa) number matching your ID details.
Missing ID number or TSC/PF number
Log in to the CP2 portal and update your details with the correct data.
Missing documentation (Attendance registers were not submitted or were submitted but lack official stamps and signatures).
Centre managers to download the attendance registers from the CP2 portal, verify the details, sign, stamp and submit them to the Sub-County Director of Education (SCDE), who will forward the updated documents to KNEC.
Contracted professionals who worked but were not deployed in the CP2 portal.
Contact your SCDE and register your query for onward submission to KNEC. Include the following:
- Year invigilated or supervised
- Exam invigilated or supervised
- Code of centre invigilated or supervised
- Name of officer
- Role in the exam/assessment centre
- Safaricom M-pesa number that matches your ID details.
Slow response to KNEC requests for facilitation of data and/or late delivery of accurate and complete Contracted Professionals’ data.
KNEC processes complete and accurate data as it is received. Clean up your data and resend through the SCDE.