How to Edit Your HELSB Zambia ePortal Profile – The Higher Education Loans and Scholarships Board (HELSB) Zambia is responsible in providing financial support to zambia students through loans and scholarships.
To ensure access to these opportunities and services, keeping your HELSB ePortal profile updated is very important.In the case you need to change your contact details, correct personal information, or update academic records, here are simple steps or guide in editing your profile.
How to Edit And Update Your HELSB Zambia e Profile
1. Sign in to Your HELSB Account by visiting the Official HELSB eprofile:
Here, Enter your NRC, Phone or Email, and your 6 digit security code. If you forget your code, kindly click on the “forgot code” link. Enter your User ID and click resend. When you finally login.
2. Go to Your Profile
Once you are logged in, Go to your profile icon
Click to open a dropdown menu.
3. Access Profile Settings
Select “Settings” from the menu to open your profile details.
4. You can edit Your Information
Ensure to update all necessary fields, such as: Phone number, Email address ,Residential address and Bank details
Also Read: Zambia HELSB Announce 20% Discount on Full Term Settlement of Loan Repayment
Also ensure that your changes are correct so to avoid issues with loan disbursements in the future.
5. Save Your Changes
After updating your profile, click “Save Changes” to confirm.
A confirmation message should appear, indicating that your edits were successful.
Here is how to report an issue if you are having trouble.
If you encounter any issue while updating your profile, the Higher Education Loans and Scholarships Board provides support through an online feedback form: You can fill the form HERE
The form includes your fullname, NRC Number, Email and phone number, and a description of your issue.
If you follow the steps listed above, you will be able to easily manage your HELSB account and avoid disruptions in accessing your financial aid.
For further information or assistance please ,you can contact HELSB directly on their official channels.
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